We work 365 days a year, 24 hours around the clock. There are 100 fractionation employees in Springe, working in nine shift groups. The early shift starts at 6am, the late shift at 2pm, and the night shift at 10pm. There is no such thing as a typical working day. I start around 7.30am, the production team starts with our “pulse” meeting which department heads, foremen, and various process operators attend and discuss what happened during the night shift.
The material we are working with is very precious. If some part of the paste is contaminated, it can no longer be utilised and must be discarded. It doesn’t matter in which part of the process you work, whether we are cleaning, paste-harvesting, producing or pooling, if something goes wrong somewhere it is always very expensive.
We currently have three plasma poolings per day. A pool contains between 1,630kg and 1,770kg of plasma. On average that corresponds to 1,662 litres. We need between 2,000 and 6,000 individual donations for one pool (depending on the type of donation – source or recovered). In one day, we process approximately 5,250kg of plasma at our site, which equates to 6,000 to 18,000 single donations.
I most enjoy cooperation with other departments, exchanging information, collaborating on joint projects and validation activities.
If our plasma donors didn’t exist, we wouldn’t be here. We, as the producer, must, of course, maintain a consistently high standard in the manufacture of intermediates in order to make the product safe for the patient.
Hygiene is imperative and we operate in a clean room class D environment. To access the production area, every employee has to pass through a personnel lock, a process which includes disinfection. Special clean room clothing must be worn.
We have a manufacturing protocol for each process, which documents everything, additions, extractions and the process itself. For example, the addition of filter aids, salts, or buffer solutions, whether added manually or automatically, are always noted in the manufacturing protocols. Here four-eye (that is to say, two people) inspections are always stipulated in the manufacturing protocols. Four-eye inspections are stipulated for the process steps that are immensely important, where absolutely no errors should happen, otherwise there will be losses or deviations.
I enjoy the variety of my work. There is not much of a routine because there’s always something new going on. In my role, I prepare and review the manufacturing protocols, design and create standard operating procedures, train, guide, instruct and lead employees. There are times when there is a tight window, when something is changed, or a new project arises and you have to be able to react quickly, which is one of the things that I enjoy. In recent years, our automation standard has been increased a lot for the systems. What used to be done manually has now been partially or largely automated to increase efficiency. “Program 2019” aims to double production capacity while significantly increasing the overall efficiency of manufacturing operations. In recent years, we increased capacity from 1.2 to 1.8 million litres of plasma. This will further double to 3.5 million litres once our new fractionation department (Annexe B) is finished.
It is always nice to deal with other employees. I most enjoy cooperation with other departments, exchanging information, collaborating on joint projects and validation activities.
We also work a lot with operations support and the technical department, mainly about maintenance, repairs and scheduling when work can be performed on which systems. If there are any problems with the systems or the cleaning systems (malfunctions, pump failures etc.), the schedules have to be set accordingly with the technical department so that there is as little delay in the production process as possible.
Patients rely on us to ensure that what they receive is of consistently high quality. I enjoy being a part of improving the lives of seriously ill patients. People who get our products are very sick and if you can help them somehow, it’s a nice feeling.